Canada · Bilingual EN/ES

Daniel Pinzon

Partner Relations & Customer Success Leader

8+ years building and leading CS teams in B2B SaaS and gaming. Currently at Unity Technologies, managing a $6M+ ARR portfolio and a team of strategic Partner Relations Managers.

Portrait of Daniel Pinzon
Open to opportunities

$6M+

ARR portfolio

100.9%

Net revenue retention

<2%

Churn, sustained 3.5 yrs

8+

Years in B2B SaaS & gaming

CS Leadership

8+ years leading CS teams at Unity Technologies. $6M+ ARR portfolio. NRR 100.9%.

Gaming & Developer Tools

Deep domain expertise across gaming, engine technology, and developer ecosystems.

Builder & Automator

I build the tools my teams use, from AI-powered ticket triage to customer insight dashboards.

Customer SuccessPartner RelationsTeam LeadershipSalesforceCRM ImplementationUnity EngineAI Workflow AutomationLLM API IntegrationNext.jsPythonBilingual EN/ES

Beyond the day job

Curious what I build in my spare time?

From AI-powered internal tools to personal side projects, see the code behind the work.

View Projects