Canada · Bilingual EN/ES
Daniel Pinzon
Partner Relations & Customer Success Leader
8+ years building and leading CS teams in B2B SaaS and gaming. Currently at Unity Technologies, managing a $6M+ ARR portfolio and a team of strategic Partner Relations Managers.
$6M+
ARR portfolio
100.9%
Net revenue retention
<2%
Churn, sustained 3.5 yrs
8+
Years in B2B SaaS & gaming
CS Leadership
8+ years leading CS teams at Unity Technologies. $6M+ ARR portfolio. NRR 100.9%. And I build the tools my team runs on, from AI-powered triage to customer insight dashboards, outcome-driven, not side projects.
Partnerships at Scale
8+ years managing strategic partnerships at Unity Technologies, a $2B+ engine platform, deep experience in developer ecosystems and technical partner relationships.
Beyond the day job
Tools I built to solve real problems for my teams at Unity.
From AI-powered internal tools to personal side projects, see the code behind the work.
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